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Refund & Return Policy
Refund & Return Policy
At Perfector.store, customer satisfaction is our priority. We offer refunds and returns under the following conditions:
Returns
- Customers may request a return within 30 days of delivery.
- Items must be unused, in original condition, and in original packaging.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
- Items damaged due to misuse
- Items returned after 30 days
- Clearance or final-sale items (if applicable)
Refunds
- Once the returned item is received and inspected, we will notify the customer of approval or rejection.
- Approved refunds are processed to the original payment method within 5โ7 business days.
- Shipping fees are non-refundable unless the item is defective or incorrect.
Damaged or Incorrect Items
If an item arrives damaged or incorrect, customers must contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost.
How to Request a Refund
Customers must contact us at support@perfector.store with their order number and reason for return before sending any items back.
Business address
8206 Louisiana Blvd NE suite a
Albuquerque, NM 87113
United States
Perfector.store handles all refunds and customer support directly.
